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Senior Service Planner, $10,000 sign on bonus

Location : Tewksbury, MA
Job Type : Direct
Hours : Full Time
Required Years of Experience : 5+
Required Education : BS/BA preferred
Travel : No
Relocation : No
Job Industry : Manufacturing

Job Description :
Our Billerica, MA expanding capital device manufacturing client has created an exciting new position for a Sr Service Planner who will be responsible for all service inventory forecasting, availability, management and costs savings, and will manage E&O analysis and reporting.  This position is critical to maintaining and improving customer support and satisfaction while optimizing inventory investment

This position is offering a $10K Sign on Bonus to be paid out after 30 days..!!! 


·Candidate will develop and oversee Service refurbishment program, establishing common processes and procedures across multiple sites as a common ERP system is rolled out.

·Work with Field Service Managers to implement returned asset parts list(s) of parts and material required to be returned from the field.

·Work with Sourcing Team to manage OEM and supplier relationships for refurbishment and repair.

·Work with Logistics Team to manage reverse logistics of returned field material to/from manufacturing facilities to OEMs/Suppliers.

·Forecast expected material to be repaired and returned to field inventory and associated cost savings.

·Assess future demand to provide long range inventory availability to forecast, evaluate risks, make recommendations, and lead resulting actions.

·Improve service forecast accuracy by optimizing the use of statistical forecasting tools.

·Drive improvement in inventory strategies on existing items, new products, and product phase-outs to optimize inventory position and minimize E&O inventories; and seek areas of opportunity to increase business cost savings potential through refurbishment and other programs.

·Develop and maintain efficient and effective replenishment processes and strategies for all spare part depot locations.

·Present data on KPIs and metrics to senior management, such as customer order fill rates, inventory turns, refurbished product usage and cost savings.

·Identify and resolve conflicts with material availability, capacity availability and order promise data integrity to include excellent follow up and communication skills.

·Maintain master data, ensuring integrity of data to optimize inventory performance.

·Support business execution of customer upgrade programs and initiatives that include promotional activities, last time buy needs, phase-outs and distribution redesigns.

Required Qualifications :
 ·Bachelor’s degree (in business, supply chain or related field) or equivalent experience required.

· Minimum 5 years of experience with demand management or inventory management in a service or refurbishment manufacturing environment.

· Working knowledge and experience with ERP and MRP systems (MS Dynamics 365, SAP, Oracle, etc)

· Proven track record in delivering change, process improvement, and root cause analytics.

Our client is offering a competitive benefits package that including a generous PTO program and a competitive salary. 


Inventory, ERP, analytical, master data maintenance, reporting

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Moore Staffing, winner of ClearlyRated's Best of Staffing® Client and Talent Awards is an independently owned staffing firm offering you the personalized service of a small company while leveraging big-firm career planning and placement expertise. With direct hire, temporary-to-hire and temporary placement opportunities, as well as offering a high-quality health insurance plan after just 30 days of employment with Moore, we provide candidates the options they need and the service they deserve.

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