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Relationship Account Manager

Location : Remote
Job Type : Direct
Hours : Full Time
Required Years of Experience : 3-5
Required Education : Bachelor’s Degree
Travel : No
Relocation : No
Job Industry : Business Services

Job Description :

 



Our new staffing cloud service platform client is looking for an excellent Relationship Account Manager to join their team. This role will be responsible for new client onboarding, drive client software adoption and establishing long-term successful client relationships and expansion
This is a great Fully Remote perm role for someone with great client interaction and client focus mentality.


 Responsibilities:
-Manage conversion, retention, and expansion for new and existing clients.
-Have a clear understanding of client’s business needs and identifying process improvement areas
-Continuously manage new and existing client relationships
-Familiarize with new account trends while managing client satisfaction
-Understand client needs and identify expansion opportunities
-Collaborate with other teams to support conversions and expansions
-Provide feedback to internal parties on process and product improvement
-Learn about our software and educate clients


Required Qualifications :

 



Bachelor's Degree required
3-5 years of experience with B2B Relationship Management
Ability to quickly learn about the software and explain it to clients
Ability to work with internal teams including Customer success Team and Developers
Experience with client relationships in a
Staffing Software – Client Relationship experience (must)
Passionate about client satisfaction


Skills: Client Relationship Management – Staffing Software onboarding - Service Delivery experience- SmartSheet Experience


Benefits: Permanent role- Fully Remote -$90-110K (based on experience) -Our client offers an exceptional benefits package that includes a generous healthcare contribution, and a great PTO program!


Click- Apply Now -button below to fill out our Application or Send an email to Marta@MooreStaffing.com


Moore Staffing, winner of ClearlyRated's Best of Staffing® Client and Talent Awards is an independently owned staffing firm offering you the personalized service of a small company while leveraging big-firm career planning and placement expertise. With direct hire, temporary-to-hire and temporary placement opportunities, as well as offering a high-quality health insurance plan after just 30 days of employment with Moore, we provide candidates the options they need and the service they deserve.


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