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Weekend Customer Call Center Representative

Location : Salem NH
Job Type : Temp/Contract
Hours : Full Time
Travel : No
Relocation : No
Job Industry : Healthcare

Job Description :

Job Title: Customer Service Representative 




Our Southern NH Healthcare client is currently seeking a talented Medical Call Center Representative with experience working in a busy high volume call center providing support to inbound callers. This is a weekend position


 


Responsibilities: 



  • Handle all inbound calls in a timely and professional manner

  • Place outbound calls to follow up on referrals and pre-certifications 

  • Enter caller information into database 

  • Backup switchboard as needed






 


Required Qualifications :


  • Minimum 1 yr. experience in a medical customer service call center but not mandatory, wiil train.

  • Prior experience working in a healthcare setting highly preferred but not mandatory

  • Bilingual (Spanish) skills highly desired

  • Knowledge of medical terminology, not mandatory 

  • Understanding of PPO, HMO and managed care principles 

  • Excellent phone skills 

  • Strong written and verbal communication skills

  • Candidate will have to pass drug screen and background check prior to starting


 


This is a 24/7 call center.  There are three shifts available: 


Saturday                             Sunday


2:00-10:30P                         2:00 -10:30P


2:00-10:30P                         11:00-7:30P


11:00-7:30P                         2:00-10:30P                                        


                           


Benefits: Salary to $16/hr.-17/hr. depending on experience. While the hired candidate is working as a Moore employee until they become permanent- they are eligible for a 50% paid high quality health insurance plan after just 30 days.


Qualified and interested candidates Click- Apply Now - button below to fill out our application or send an email to liliana@moorestaffing.com





Moore Staffing


Moore Staffing, winner of ClearlyRated's Best of Staffing® Client and Talent Awards is an independently owned staffing firm offering you the personalized service of a small company while leveraging big-firm career planning and placement expertise. With direct hire, temporary-to-hire and temporary placement opportunities, as well as offering a high-quality health insurance plan after just 30 days of employment with Moore, we provide candidates the options they need and the service they deserve.





 






 


Skills :
Customer Service
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