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Call Center Representative

Location : Salem NH
Job Type : Temp/Contract to Direct
Hours : Full Time
Travel : No
Relocation : No
Job Industry : Healthcare

Job Description :

Our Southern NH Healthcare client is currently seeking a talented Medical Call Center Representative with experience working in a busy high volume call center providing support to inbound callers. 


 


Responsibilities: 



  • Handle all inbound calls in a timely and professional manner

  • Place outbound calls to follow up on referrals and pre-certifications 

  • Enter caller information into database 

  • Backup switchboard as needed


Required Qualifications :


  • Minimum 1 yr. experience in a medical customer service call center

  • Prior experience working in a healthcare setting highly preferred 

  • Bilingual (Spanish) skills highly desired

  • Knowledge of medical terminology

  • Strong computer skills with experience in a medical database program

  • Understanding of PPO, HMO and managed care principles 

  • Excellent phone skills 

  • Strong written and verbal communication skills


 


This is a 24/7 call center.  Hired candidate may be required to cover on weekends


Shifts available include: M, T, F and Sat, Sun from 2:00 pm - 10:30 pm


Benefits: Salary up to $16/hr.-17/hr. depending on experience. While the hired candidate is working as a Moore employee until they become permanent- they are eligible for a 50% paid high quality health insurance plan after just 30 days.


Qualified and interested candidates Click- Apply Now - button below to fill out our application or send an email to liliana@moorestaffing.com





Moore Staffing


Moore Staffing, winner of ClearlyRated's Best of Staffing® Client and Talent Awards is an independently owned staffing firm offering you the personalized service of a small company while leveraging big-firm career planning and placement expertise. With direct hire, temporary-to-hire and temporary placement opportunities, as well as offering a high-quality health insurance plan after just 30 days of employment with Moore, we provide candidates the options they need and the service they deserve.


Skills :
Customer Service
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