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Call Center Representative

Location : Salem NH
Job Type : Temp/Contract to Direct
Compensation : 16.00 USD/HOUR
Hours : Full Time
Travel : No
Relocation : No
Job Industry : Healthcare - Health Services

Job Description :
Our Southern NH client is currently seeking a talented Call Center Representative. 

Work in a busy high volume call center providing support to inbound callers. 


Moore Staffing assignment employees are eligible for a 50% paid Tufts Health Insurance plan after 30 days of employment.  


 


Qualified and interested candidates can send a resume to carol@moorestaffing.com




Responsibilities: 



  • Handle all inbound calls in a timely and professional manner

  • Place outbound calls to follow up on referrals and pre-certifications 

  • Enter caller information into database 

  • Backup switchboard as needed


This is a 24/7 call center.  Hired candidate may be required to cover on weekends,nights and/or holidays.


Shifts available include: 


7-3:30, 8-4:30, 11a-7pm, 3-11pm



Salary $16/hr. 


 


Required Qualifications :
Requirements: 


  • Minimum 1 yr experience in a customer service call center

  • Prior experience working in a healthcare setting highly preferred 

  • Bilingual skills highly desired

  • Knowledge of medical terminology

  • Strong computer skills with experience in a medical database program

  • Understanding of PPO, HMO and managed care principles 

  • Excellent phone skills 

  • Strong written and verbal communication skills




Moore Staffing, winner of ClearlyRated's Best of Staffing® Client and Talent Awards is an independently owned staffing firm offering you the personalized service of a small company while leveraging big-firm career planning and placement expertise. With direct hire, temporary-to-hire and temporary placement opportunities, as well as offering a high quality health insurance plan after just 30 days of employment with Moore, we provide candidates the options they need and the service they deserve.
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