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2ND SHIFT Healthcare Call Center Rep

Location : Salem, NH
Job Type : Temp/Contract to Direct
Hours : Full Time
Travel : No
Relocation : No

Job Description :

Title: Healthcare Call Center Rep


Healthcare Call Center Rep Summary: Our client in Salem, NH is looking for Customer Service Reps to join their busy team. Ideal candidate will be able to handle inbound calls in a professional and accurately.




Shift Hours:  3-11pm or 4pm-12am




Healthcare Call Center Rep Responsibilities


·         Answer inbound phone calls, fax requests and emails from clients


·         Handle all inbound non-clinical calls and back-up clinical lines.


·         Provide callers with appropriate information and discuss with caller reason for their call.


·         Data Entry documenting all calls


·         Refer calls to RN’s or others when appropriate


·         Place outbound calls for follow-up


·         Assist RNs with answering overflow calls.


·         Back up switchboard and clerical duties as needed.


Required Qualifications :

Healthcare Call Center Rep Qualifications


·         High school diploma or equivalent.


·         Minimum 1-year prior experience in customer service call center.


·         Excellent telephone and customer service skills.


·         Strong communication skills, both verbal and written.


·         Salesforce and Medical Terminology knowledge a plus


·         Typing with speed and accuracy.


 


Healthcare Call Center Rep Benefits:  Salary $18-$20hr base on experience. While the hired candidate is working as a Moore employee until they become permanent- they are eligible for a 50% paid high quality health insurance plan after just 30 days.


 


Click- Apply Now - below to submit your Application or Send an email to carol@MooreStaffing.com


 


Moore Staffing


Moore Staffing, winner of ClearlyRated's Best of Staffing® Client and Talent Awards is an independently owned staffing firm offering you the personalized service of a small company while leveraging big-firm career planning and placement expertise. With direct hire, temporary-to-hire and temporary placement opportunities, as well as offering a high-quality health insurance plan after just 30 days of employment with Moore, we provide candidates the options they need and the service they deserve.


 


 


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