Title: Healthcare Call Center Rep

Healthcare Call Center Rep Summary: Our client in Salem, NH is looking for Customer Service Reps to join their busy team. Ideal candidate will be able to handle inbound calls in a professional and accurately.

Shift Hours:  3-11pm or 4pm-12am

Healthcare Call Center Rep Responsibilities

·         Answer inbound phone calls, fax requests and emails from clients

·         Handle all inbound non-clinical calls and back-up clinical lines.

·         Provide callers with appropriate information and discuss with caller reason for their call.

·         Data Entry documenting all calls

·         Refer calls to RN’s or others when appropriate

·         Place outbound calls for follow-up

·         Assist RNs with answering overflow calls.

·         Back up switchboard and clerical duties as needed.

Healthcare Call Center Rep Qualifications

·         High school diploma or equivalent.

·         Minimum 1-year prior experience in customer service call center.

·         Excellent telephone and customer service skills.

·         Strong communication skills, both verbal and written.

·         Salesforce and Medical Terminology knowledge a plus

·         Typing with speed and accuracy.

Healthcare Call Center Rep Benefits:  Salary $18-$20hr base on experience. While the hired candidate is working as a Moore employee until they become permanent- they are eligible for a 50% paid high quality health insurance plan after just 30 days.

Click- Apply Now - below to submit your Application or Send an email to carol@MooreStaffing.com

Moore Staffing

Moore Staffing, winner of ClearlyRated's Best of Staffing® Client and Talent Awards is an independently owned staffing firm offering you the personalized service of a small company while leveraging big-firm career planning and placement expertise. With direct hire, temporary-to-hire and temporary placement opportunities, as well as offering a high-quality health insurance plan after just 30 days of employment with Moore, we provide candidates the options they need and the service they deserve.